Privacy Policy
Effective Date: October 15, 2026
J&A Support Services respects your privacy. This policy explains how we handle information collected through our website and inquiries about consulting, developmental disability support, and educator resources.
Information we collect
When you contact us, request a consultation, or submit a review, we may collect your name, email address, telephone number, service interests, and any information you choose to include.
Our website may also collect technical information, such as your browser type, IP address, and interactions with the site, through Wix and enabled website tools.
Please do not send student records, IEPs, medical information, financial account details, or other sensitive personal information through public website forms. If a service requires confidential records, contact us first to arrange an appropriate way to share them.
How we use information
We use information to respond to inquiries, arrange consultations, communicate about requested services and resources, and maintain and improve our website.
Service providers and sharing
We use Wix to host this website and support features such as forms and appointment booking. Information submitted through those features may be processed by Wix.
We may share information with service providers when needed to support a requested service, or when disclosure is required by law. We do not sell or rent your personal information.
Reviews and testimonials
We publish submitted testimonials only with your permission. Please avoid including confidential information about students, clients, family members, or other people in a review.
Cookies and privacy preferences
Our website uses cookies and similar technologies to support its features. Depending on the tools enabled, these may also support analytics or other functions.
See our Cookie Policy for more information. Where available, use the website’s privacy settings to manage your preferences.
Information security and retention
We take reasonable steps to protect information we handle. No website, electronic transmission, or storage system can guarantee complete security.
We retain information for as long as reasonably needed for its purpose, applicable recordkeeping requirements, and resolving service-related matters.
Privacy requests
You may contact us to request access to, correction of, or deletion of your personal information. We will review requests subject to applicable requirements and any records we must retain.
External links
Our website may link to external websites or resources. Their privacy practices are governed by their own policies.
Updates
We may revise this policy as our services or website features change. We will display the effective date when the revised policy is published.
Contact
For privacy questions or requests, use the Contact page on the J&A Support Services website.